Archive for the ‘Insignia’ Category

Make Better Business Decisions Faster with RMS Vision

Tuesday, August 30th, 2011

In an age of agile organisations and rapidly changing business environments, companies need to move fast to keep up.

Accessing vast amounts of data and turning it into something intelligible is a lengthy and time-consuming process, often requiring multiple re-runs to ensure you are capturing the data that answers your questions in a clear format.

With the launch of RMS Vision we’ve catapulted ourselves into the business intelligence arena, providing businesses with powerful and intuitive analytics. combining a unique free-form search engine with comprehensive graphical reporting, delivering business intelligence and analytics on terabytes of data. Collaborate,share, publish and report in real-time without the need for training

Data and decisions now happen at all levels of the business and are made by people with all levels of technical expertise. Unlike other analysis tools of this type, the RMS Vision interface has been designed intuitively, with interactive visuals that makes accessing silos of data less of a chore and more of an experience, RMS Vision compliments existing BI investment providing access to all underlying data sources for greater ROI.

Posted in Asset Management, ITIL, Insignia, RMS News, RMS Vision, Service Management, Service Providers, Uncategorized |

The Service Desk and IT Support Show 19th – 20th April 2011

Monday, May 23rd, 2011

The RMS Solution focuses on providing clarity & comprehension and represents a growing investment for our customers.

Service Desk and IT Support Show 2011
With the current economic climate and the growing pressure on Companies to provide more for less, RMS is focussing this year on how we can help our customers to do just that  - whilst at the same time providing an ever more efficient service to their business.

We will be showcasing our new process and service wrapped corporate offering, RMS Insignia, which gives the customer absolute financial clarity.

As well as providing fully ITIL based Service Management in a fully integrated suite, the costs are transparent and there are no “hidden extras”. Installation, maintenance, upgrades and system reviews are all included in the price. All at a fraction of the costs usually associated with a solution of this quality.

RMS Insignia comes in four flavours to suit every company with special editions for Service Providers, Health Providers, Finance and Retail and Distribution.

We will also be highlighting RMS Automation and how the use of automation significantly increases productivity and efficiency  and saves money.

Posted in Asset Management, Availability Management, Earls Court, Finance, Health, ITIL, Insignia, RMS News, Retail/Distribution, Service Desk Show, Service Management, Service Providers |

We’ve put an end to hidden extras with our new service management tool

Monday, March 7th, 2011

Now more than ever IT projects need to be completely transparent on costs. With a constant cycle of upgrades and new installations, and difficulty rolling out some products, the reality is that this can be very hard to achieve when it comes to service management.

Prices of IT service management products may often appear to be comparable at first, but it’s only later in the purchasing cycle that true costs become apparent. Those hidden extras can often cost as much as the original installation. Large organisations are wise to this, and it’s about time the industry offered a more open and honest service to customers.

That’s why we are pleased to announce the launch of RMS Insignia, which is specifically designed to help manage IT performance through better and more cost effective service management. Insignia offers 80 per cent of the functionality you’d get from one of the big four mega vendors, but for just 20 per cent of the price.

It covers the full ITSM range of Service Management, Service Availability, Discovery & Audit and Software Asset Management and also includes four editions specially designed for the healthcare, finance, retail and distribution and service provider industries.

We will also be revealing Insignia at the Service Desk Show, at Earl’s Court in London, from the 19th – 20th April 2011, so please come along and check it out!

If you want more information about Insignia.

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Posted in Asset Management, Availability Management, Finance, Health, ITIL, Insignia, RMS News, Retail/Distribution, Service Management, Service Providers, Uncategorized |